Communication Skills is like a gadget using which, you explicit your views, emotions, and understanding of the situation both formally and informally. It includes how effectively you can influence people around you and bind the other person into the conversation.
- Importance of communication skills
- Personalities with good communication skills
- Ways to develop informal communication skills
- Ways to develop formal communication skills
- Frequently asked questions
Importance of communication skills
Of all the skills available to us communication skill is most empowering. No matter what job you have in life, your success will be determined by 5% by your academic credentials, 15% by professional experience, and 80% by your communication skills!!
personalities with good communication skills
Under this section we will learn how some of the renowned personalities use communication skills very effectively.
Mr Narendra modi
You might be in favor of or against the policies of Mr. Modi, but the fact is that you can’t ignore his communication skills. He delivers his speech using such simple words, that even a layman can understand him very well.
Mr. Modi tries to give equal attention to each and every section of the audience and tries to project himself as one of them. He makes the best use of tone variation and gives relevant examples to support his message. All these small things combined make him one of the best orators of the present time.
Sandeep Maheshwari is well known for his seminars on life skills and entrepreneurship. His extraordinarily good communication skills differentiate him from the crowd of regular speakers. He always has a smile on his face while interacting with the audience, which makes the audience comfortable. He tries to add humor as and when required so that the attention of the audience is never lost.
This is a well-known name for each Indian family. His great sense of humor raised him to the fame. The way he interacts with the celebrities and audience is loved by most of us. The power of his that, in a few seconds you will get over your stress and will forget your all tensions.
So all these examples show us, that if you are having great communication skills, then you always have an edge over your competitors and colleagues.
We also conclude that these skills are helpful in both communicating formally (as in the case of Mr. Modi) and informally ( as in the case of Sandeep Maheshwari and Kapil Sharma).
After learning about the personalities who benefited from their communication skills, a very genuine question will arise in your mind, that how can we learn this skill?
So the sections given below are dedicated to answer this question only, under these sections we will learn both formal and informal communication skills.
Ways to develop informal communication skills
Basic aspects to remember
if you want to communicate properly then you must not listen to the message for just the sake of listening to it. Always remember the best communicators are the best listeners. Listen with complete concentration and don’t get distracted by thinking what to say next.
Take the time to respond
Once you have listened properly, now take some time, to get clear of your stand on that particular topic and if you are still confused or having unclear thoughts then you can start asking questions related to that topic, Such a practice helps you in getting better understanding and saves you from saying vague things in the middle of the conversation.
Match the emotions while responding
after you have listened and understood the message very well, then try to match the emotions of the person with whom you are communicating. It is a important aspect of Communication Skills
-> If the person is excited while sharing something with you then you should ask relevant questions or give suggestions with the same excitement level.
-> If the person is emotionally low while talking to you then again try to match their emotions, low your tone, and try to respond in a very soothing manner.
Communicating in group
If you are having an informal conversation in a group (with friends, relatives, or co-workers) then everybody must be given a chance to speak. Try to communicate on the topic which interests most of the group members.
While communicating in a group you can add some humor into the conversation to make a pleasant atmosphere (but don’t try too hard, as it will make you look creepy).
To make your conversation more interesting, you can state certain examples or personal experiences related to that topic and even ask others to do the same.
You should try to make eye contact with each person one by one and should have a little smile on your face, as it makes you look confident.
Ways to develop formal communication skills
You require these skills when you are communicating at the workplace. Mastering this section ensures that your message will be understood exactly in the manner it was intended.so let’s get started!!
7 c’s of communication
while delivering a message you should ensure that there are no loopholes in the message, your message should include all the necessary detailing in it. You should not give a chance to the listener to assume anything by himself.
For example- a message by a boss of the company states that “there is an employee meeting on Monday.” is an incomplete message, as it does not state the sector of employees who have to attend the meeting (finance, tech, marketing) and also, it does not state the exact timing of the meeting, so there will be confusion among the employees.
The message should be clear and easily understandable to the recipient. The message should focus on a single goal at a time. In business communication you cannot achieve too much in one go. Clarity also ensures that one goal is completed before embarking on other.
The message should be correct that is the message is exact, correct, and well-timed. Correct language should be used and there must not be any grammatical and spelling mistakes. If communication is correct, it boosts up the confidence level and improves the understanding between the management and staff.
concrete communication being particular and clear rather than being fuzzy and general. There should be no room for misinterpretation. All facts and figures must be clearly stated so as to substantiate to whatever sender is saying.
Being concise means able to convey your messages in the shortest possible way. The message should be precise and to the point. The message sent should not have vague words.
This ensures the information submitted by the firm is straight to the point and easy to comprehend. This practice helps in retaining the receiver’s attention. Incorporating this form of communication about products save time and money.
Courtesy is the respect that we show to others and in business communication it means the same. It implies that the speaker must take into consideration both feelings and viewpoints of the listener such that the message is positive. The message must not be biased.
Effective communication must take the audience into consideration i.e the audience’s viewpoints, background, mindset, education level, etc.
The speaker must try to involve the audience as much as possible so that he can enjoy the full concentration of the audience and can convey his message in the most effective way.
By opting for these 7 c’s in your professional communication you can enter into good looks of your boss and other upper office staff, this might also help you to get the promotion. If you are an entrepreneur, it can help you to get investors, clients, and create a good working atmosphere at the workplace.
Frequently Asked Questions (FAQ’s)
A-1 yes communication skills are important in everyday life. Each day on average you talk to almost 7-12 different people (family, friends, people at the workplace), so if you are a good communicator then each of these conversations would be fruitful and you would be able to create a positive atmosphere around yourself.
A-2 in scenario of equal opportunity person with good communication skills has an edge over the other competitors. A person with good communication skills can easily manipulate the decision-makers to believe that he is best among the lot. Moreover in job recruitments, companies also prefer a candidate with good communication skills over the other candidates.
A-3 you can directly ask your close friends or your nearest family member, but if you don’t want to do this, then you should start analyzing yourself while talking, on the following parameters:-
Whether you were able to convey your message effectively.
A-4 After learning all the basics of communication skills you can practice it in real-time with your family members and friends so there is no necessity to join a course. But if you want to join the course for professional reasons then you can go ahead and join.